Submit Permits Online
Start from the Town’s official permit submission pathway.
Search in everyday language or start with a common Town task. You should not need to know the department before you can get something done.
Structured service content keeps the answer, action, responsible area and official source connected.
Start from the Town’s official permit submission pathway.
Find current road closures and construction impacts published by the Town.
Find recreation schedules and current rates from Leisure Services.
Browse the Town’s program guide and registration pathway.
Apply for or cancel a business licence using the Town’s official business pathway.
Find official Town emergency preparedness and management information.
Access information on the Town’s financial self-service transition and official portal pathway.
Set out and manage residential garbage service information.
Shortcuts stay on this device. No account or tracking profile required.
Choose ☆ Save beside a service.
News, events and service changes are separated by purpose but brought together when residents need context.
The Town is transitioning from Citizen Self Service to a new Financial Self-Service Portal. Some online services are temporarily unavailable during implementation.
Current Town information →The Town says the new curbside recycling program will be managed by Circular Materials beginning October 1, 2026, with first collection tentatively scheduled for October 12.
Current recycling information →Town safety update published September 1, 2026.
Read update →NewsTown update on the transition from Citizen Self Service to a new financial self-service portal.
Read update →EventUpcoming event listed by the Town for September 20, 2026.
View event →EventUpcoming event listed by the Town for September 27, 2026.
View event →EventUpcoming event listed by the Town for November 7, 2026.
View event →Use the authoritative meeting source for the current schedule and documents.
View Council meetings →Town statusNo demo incident activeAuthorized production alerts can take priority across the experience.
Open status centre →WasteCurbside recycling transitionNew service information and official collection guidance.
Waste & recycling →ProjectsUnderstand what is changingProjects, construction context and authoritative source links.
Explore projects →A municipal project should explain the public impact, not just publish a PDF.
Phase 2 is seeking grant and community partnership opportunities before moving forward.
Official project update →MobilityCouncil will consider the completed study for future capital budget and priority planning.
Official study page →InfrastructureOpen the Town’s authoritative construction updates and map source.
Current Town projects →The production architecture can bring authoritative facilities, parks, road impacts, projects and development layers into a consistent municipal map experience.
Residents should be able to move from the next Council meeting to agendas, minutes, policies and ways to participate without learning the records system first.
The reference experience improves discovery and context without duplicating potentially stale meeting data.
Open CivicWeb →High River’s current identity is people-first: community, landscape, natural spaces, Western heritage, resilience and a recognizable local character. The service portal should feel like the place it serves.
The current reference implementation retrieves source-backed Town content and deliberately refuses unsupported municipal guidance. No external generative AI is required.
Try High River AnswersConnect the resident to the appropriate Town guidance and official submission source.
Structured Drupal content, workflow, search, document discovery, forms, emergency communications, GIS readiness and Canadian-resident production architecture sit behind the public experience.
Ask a common municipal question. This demonstration does not call an external AI model or collect personal information.
| Requirement | Implementation | Status |
|---|---|---|
| Open-source CMS | Drupal 11 structured municipal content | Implemented |
| WCAG | 2.2 AA target, keyboard/focus/reduced-motion patterns | QA target |
| Search | Pages + source-grounded search/finder; document full-text architecture | Reference implementation |
| Emergency communications | Status centre + low-decoration emergency route + severity architecture | Demonstrated |
| Forms/e-services | Shared guided form system; permit and report-problem journeys | Demonstrated |
| Content governance | Roles, moderation, ownership and review metadata | Implemented |
| Canadian residency | Canadian production architecture required; current demo not claimed compliant | Production gate |
Final vendors, regions, service availability and data paths are verified with the Town before any production residency claim.
| System | Demo state | Production intent |
|---|---|---|
| Microsoft Entra ID | Not connected | SAML 2.0 staff SSO |
| Dayforce | Not connected | Careers/recruitment integration |
| Intelli | Not connected | Town-approved integration |
| SylogistGov | Not connected | Town-approved integration |
| Citywide | Interaction concept only | Report-a-problem/service request hand-off |
| SharePoint / Power Automate | Not connected | Internal workflow integration where approved |