Your account, services and moving tasks in one place.

A resident-centred utility journey linked to current official financial self-service information.

Utilities

Pay, move, understand your account.

Financial and utility services should be grouped around the resident task, with current portal transitions clearly communicated.

Current information about the Town’s new financial portal transition.

Moving information and utility service changes.

Moving information Water

Billing, metering and utility service information.

Procurement evaluator mode

Working reference buildRFP evidence, not a production compliance claim

Requirement	Implementation	Status
Open-source CMS	Drupal 11 structured municipal content	Implemented
WCAG	2.2 AA target, keyboard/focus/reduced-motion patterns	QA target
Search	Pages + source-grounded search/finder; document full-text architecture	Reference implementation
Emergency communications	Status centre + low-decoration emergency route + severity architecture	Demonstrated
Forms/e-services	Shared guided form system; permit and report-problem journeys	Demonstrated
Content governance	Roles, moderation, ownership and review metadata	Implemented
Canadian residency	Canadian production architecture required; current demo not claimed compliant	Production gate

System	Demo state	Production intent
Microsoft Entra ID	Not connected	SAML 2.0 staff SSO
Dayforce	Not connected	Careers/recruitment integration
Intelli	Not connected	Town-approved integration
SylogistGov	Not connected	Town-approved integration
Citywide	Interaction concept only	Report-a-problem/service request hand-off
SharePoint / Power Automate	Not connected	Internal workflow integration where approved