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Forms & e-services

Complex municipal forms can still feel simple.

Reusable, accessible service patterns ready for Town-approved integrations and Canadian-resident production processing.

Forms & e-services

One interaction system across dozens of municipal forms.

The RFP identifies a significant forms estate, including many complex forms. Shared components reduce cost, accessibility risk and inconsistent experiences.

Accessible validation

Field-level guidance, summaries and focus management.

Conditional logic

Ask only what is relevant to the resident’s situation.

Save & resume

Use where appropriate without forcing accounts for simple tasks.

Secure uploads

File type, size and malware controls in production.

Routing & notifications

Send verified submissions to the right Town workflow.

Reference numbers

Give residents a clear acknowledgement when a live backend exists.